Kubochkin Group
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Kubochkin Group

Privacy Policy

This Privacy Policy explains how Kubochkin Group handles information in connection with NORA, this website, and related support communications.

Last updated: September 21, 2026

Legal operator. Kubochkin Group is a brand operated by Kubochkin Oleksii Serhiiovych, a Ukrainian individual entrepreneur (FOP), who is the legal operator of NORA and this website.

1. Scope

This policy applies to the NORA application, the Kubochkin Group website, and communications that you send to us.

NORA is designed for personal reflection and emotional recovery. Some information entered into the app may be sensitive or personal in nature.

NORA does not require users to create a NORA account.

2. Recovery information stored on your device

NORA may allow you to enter or generate information such as:

  • check-in entries;
  • journal text;
  • trigger information;
  • recovery-related notes;
  • recovery situation and start date;
  • progress information;
  • information used for guided reflection;
  • application and recovery settings.

This recovery information is stored locally on your device for NORA functionality.

Kubochkin Group does not receive your journal entries, check-ins, trigger records, recovery notes, progress records, or other personal recovery content on its servers as part of normal NORA use.

3. Guided reflection

NORA's guided reflection features use information available within the application to prepare structured reflections and suggested next steps.

Guided reflection processing is performed within the application and does not send your recovery content to an external generative service or third-party large language model provider.

Do not enter information into NORA that you do not want stored on your device.

4. Premium subscriptions and purchase verification

NORA offers optional Premium subscriptions through Google Play.

When you purchase, restore, or verify a Premium subscription, NORA may transmit purchase-related technical information needed to confirm your entitlement. This may include:

  • product or subscription identifiers;
  • purchase token or verification data;
  • purchase status;
  • purchase identifiers;
  • application/package information.

This information is sent to NORA's purchase-verification backend and is used to verify the subscription with Google Play through Google Play services and APIs.

Personal recovery content such as journal text, check-ins, triggers, or guided reflection content is not included in purchase-verification requests.

Payments and payment credentials are processed by Google Play. Kubochkin Group does not receive or store your credit card or bank card details.

5. Application settings and device security

NORA may store settings on your device that are necessary for app functionality, including language, Premium state information, security preferences, and recovery-related settings.

Where available, security features such as App Lock and auto-lock are intended to reduce unauthorized access to NORA on your device.

6. Website and support communications

If you contact Kubochkin Group by email or through a support channel, we may receive information that you voluntarily provide, such as:

  • your email address;
  • the contents of your message;
  • information you include in a support request.

When you visit the Kubochkin Group website, website infrastructure providers may process ordinary technical request information necessary to deliver and secure the website, such as IP address, browser or device information, timestamps, and requested pages.

7. How information is used

Information is used only where relevant for purposes such as:

  • providing NORA features;
  • storing and processing recovery information locally on your device;
  • preparing guided reflections;
  • verifying Premium subscriptions;
  • maintaining application and service security;
  • troubleshooting and reliability;
  • responding to support or privacy requests;
  • complying with applicable legal obligations.

Kubochkin Group does not sell personal information.

8. Service providers and disclosures

Kubochkin Group may use service providers where necessary to operate NORA and related services.

For example:

  • Google Play processes subscription purchases and manages billing;
  • Google services and cloud infrastructure may process purchase-verification information required to confirm Premium entitlement;
  • website, network, and email providers may process technical or communication data required to provide their services.

Service providers process information according to their applicable terms, privacy policies, and service configurations.

Information may also be disclosed where required by applicable law or a valid legal process.

9. Retention and deletion

Recovery information stored locally in NORA remains on the device unless it is removed using available app controls, the device's application-data controls, or by uninstalling the application, depending on the type of information.

NORA does not maintain a cloud account containing your personal recovery history.

Purchase-verification information is processed as necessary to verify and maintain Premium entitlement. Operational or technical records may be retained for limited periods where necessary for security, troubleshooting, legal, accounting, or infrastructure purposes.

Google Play maintains transaction and subscription records according to Google's own policies and legal obligations.

Support communications may be retained for as long as reasonably necessary to respond to the request, maintain support records, protect legal rights, or comply with legal obligations.

10. Your choices

You can:

  • choose whether to use guided reflection;
  • manage recovery information using available NORA controls;
  • change available application and security settings;
  • clear application data using Android device controls;
  • uninstall NORA to remove locally stored application data from the device;
  • manage or cancel Premium subscriptions through Google Play;
  • contact us with privacy questions or requests.

Because NORA does not create a NORA user account, there is no NORA account to delete.

11. Security

We use reasonable technical and organizational measures appropriate to the nature of the service.

Data transmitted between NORA and the purchase-verification service is transmitted using encrypted HTTPS connections.

Local information remains subject to the security of your device and operating system.

No electronic storage or transmission method can be guaranteed to be completely secure.

12. Adults only

NORA is intended for users aged 18 years and older.

We do not knowingly design NORA for use by children.

13. Medical and emergency disclaimer

NORA is not a medical device and does not provide medical diagnosis, treatment, psychotherapy, or emergency services.

If you are in immediate danger or experiencing a crisis, contact local emergency services or a qualified professional.

14. Changes

We may update this Privacy Policy as NORA develops or legal and technical requirements change.

The current version will be published on this page with an updated date.

15. Contact

Privacy questions and requests can be sent to contact@kubochkin-group.com.